This tutorial is about the How to Fix ‘Alexa Not Playing Music from Amazon Music’ Issue. We will try our best so that you understand this guide. I hope you like this blog How to Fix ‘Alexa Not Playing Music from Amazon Music’ Issue. If your answer is yes then please do share after reading this.
Check How to Fix ‘Alexa Not Playing Music from Amazon Music’ Issue
How often have you given Alexa Not Playing Music an order and didn’t react? Isn’t it genuine that you’ve lost count or that Alexa won’t play music? Exactly the same thing is happening to many people. Alexa doesn’t play music from Amazon Music or any other service when they ask you to play a melody.
Assuming you have a similar problem, you will find out how to solve Alexa without playing music here. There are a variety of justifications for why Alexa isn’t playing music, all of which can be resolved with a couple of easy teasers. Alexa is an Amazon item that is firmly connected to a Seattle-based e-commerce company.
Run through the fixes and decide if the problem with Alexa not playing music is software or hardware related. You don’t need to worry about external tools, so don’t worry about using them. Fix the problem of Alexa not playing music by following our directions.
Do This First – Check Amazon Subscription
- Amazon services like Music or Prime don’t work without an active subscription. Many connect multiple accounts, creating a problem, so you’ve ensured that an unsubscribed account is not active. The Music app requires an active subscription, so be sure to check if it requires renewal or switching to another account.
- Of course, it could be something else in your case, but an inactive subscription plays a major role in the Music app’s failure to get the job done. It’s worth checking which account is connected to the Music app and Amazon Echo.
Restart the smartphone or tablet
- Your smartphone or tablet is designed from a variety of technologies and it is not uncommon for the device to have communication failures. It is worth restarting Android, iOS and other devices, which will dump temporary files and start a new session.
- Your iOS device will turn off and on again by pressing the power button for four seconds. IPhone and iPad don’t have a reboot / reboot option for some reason, and you have to turn the device off / on manually.
Disable explicit filter
- The Amazon Music app has a dedicated option to disable the “explicit” category from the search. It will never find the track and will play it back on a device that has “explicit” enabled.
- You can disable it from the Amazon Music app and follow our lead to do so.
- Open the Amazon Music app.
- Tap the gear icon located in the upper right.
- Choose “Settings” from the menu.
- Tap to disable “Block explicit songs” on the device.
- Close the app and open it again to play the same track, and the Amazon Echo or Echo Dot will no longer have to play music.
Register Echo again
- Amazon Music and Echo may have communication problems and in such cases you can remove the device and pair it again.
- You can memorize your custom settings to make sure you don’t miss anything important.
- Open the Alexa app.
- Choose “Devices” located in the bottom menu.
- Choose the “Echo & Alexa” option.
- Find your Echo device and tap to select it.
- Swipe down to tap the “Unsubscribe” option.
- Echo Dot or Echo is removed from the device and you can wait a few moments.
- Now, you can re-pair the Amazon Echo on the Android or iOS smartphone. The Music app will no longer have complications when playing music on the Echo.
Check the transmission limit
- The Amazon Music service does not allow the user to play music on multiple devices at the same time. Subscription prevents user from playing songs on Echo and on another device simultaneously.
- The company follows an account per user policy, if someone else is playing music on another Android, iOS or TV, Amazon Music will not work on their device.
Wi-Fi network user limit
- Amazon Echo or Echo Dot is connected to home or office networks. Each router has a user limit that varies from 5 to 10 depending on the model and brand. You will never know why the Echo won’t play music because the internet works on your device and computer.
- The Wi-Fi network does not notify the user about the user limit reached, and that is where you should step in to investigate. Almost all routers have a dedicated option for monitoring connected devices on your home or office network.
- Older Wi-Fi routers don’t have it due to lack of manufacturer support. Newer routers have the status option, where you can monitor connected devices and it is present on entry level routers as well.
Final words: How to Fix ‘Alexa Not Playing Music from Amazon Music’ Issue
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